Strategic Transfer from Masdaf to the Goal of Increasing Customer Satisfaction MASDAF

Masdaf, the leading company in the sector with its pump technologies developed by adopting the mission of protecting energy and water resources, has made an important transfer to strengthen the management staff. Hüseyin İPEKOĞLU was appointed as "Masdaf After-Sales Services Directorate”.

Offering high customer satisfaction with the pump technologies developed within the scope of digital transformation strategies, Masdaf continues to offer fast and flexible solutions based on technology to its customers. Hüseyin İPEKOĞLU will be in charge of technical services and customer relations of the company and will be in the position of "After Sales Services Directorate", which is located in a way that aims to contribute to product development.

İPEKOĞLU graduated from Istanbul Technical University Department of Mechanical Engineering and started his business life as a Service Engineer at TemSA in 1997. After 5 years of his career at TemSA, he worked as Customer Service Chief and Manager at Alarko Carrier, After Sales Services Manager at İklimSA, Service Manager at Draeger Medikal, Director at TLC Klima and General Manager at Tip-Tek A.Ş.

Masdaf stated that as the leading company in the Turkish pump sector, they aim to maximize customer satisfaction both domestically and in more than 65 countries where they export, and the most important organization that will enable this to happen is after-sales services.